Shipping & Returns

Shipping Domestic

SpecialtiesDirect.com does not currently offer online sales. (This feature will be rolling out soon.) Please stop in at an SDI location closest to you to browse our items available for same-day pick-up, or place a traditional order with us. Standard shipping times will vary based on product variables.  

Shipping International

SpecialtiesDirect.com currently only sells to the continental 48 U.S. states. Please contact us directly if you have a special request.  

Returns

Items purchased from SpecialtiesDirect.com may be returned either in person at an SDI location or by mail, unless stated otherwise in the list of exceptions below. Items must be returned in the original manufacture’s packaging, unopened and within 10 days of receiving the product. Products purchased from dealers, distributors, or re-sellers and not SpecialtiesDirect.com directly are not eligible for return, exchange, or refund. Any returns will have a 25% restocking fee.  Refunds will be processed once SDIonline.com has received the product and has confirmed it is in its original packaging and has not been open or tampered with. 

> Exceptions